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Armin Kraemer

Consulting

     

Bike-Guru

     

Armin is an open minded, reliable and powerful person. His cooperative attitude and good cheer were important and appreciated. Improving layout at dealerships as well as the customer orientation with his professional knowledge, Armin creates fast, logical applicable solutions.


After short time we had results because of his pragmatical way solving problems, see things at an different angel of view and work out quick-

win solutions.


Heiner Faust, BMW Motorrad


Powerful and cooperative

......There is always a way in your book and it has been refreshing to work with such a happy, enthusiastic, knowledgeable person.

....... an Ambassador for BMW, promoting best practice and process improvements all across the Motorrad dealers of the World..........

B. Charman, BMW Great Britain.

Reached + 30% Profit in Service

     

     

     

...His understanding of our business and his subsequent report was invaluable in keeping our aims   focused, and as reference… I can only say that a lot of companies would benefit from input like this to   streamline their staff and be more efficient.  

PLUS 5 % Gross Margin 


in the service area

B.Meyers, South Africa, BMW Motorrad flagship-dealer.


I think I can group your support into the following topics; Service Organisation, Technical, Sales & Cross Selling.....

...Honestly I can say that you did a great job on advicing about service organisation.

+ 20% Parts Sales

O. Üstem, Borusan oto, Turkey


Aftersales boost in 10 days

     

I can confirmed that the experience  that you have with MC«s will help all  the dealers in the markets and this is very important to achive the highest dealer profitability and the best customer satisfaction. Additionally you are a very good Motorcycle rider!! My best regards and see you soon in Mexico!

Dealer profitability

Alejandro Echeagaray, BMW Motorad Manager, Mexico.



     

Customer satisfaction


     

Sample Dealer for the country

....Overall we found the results of Armin’s visit worthwhile, at times it was a little difficult to  get things moving however at the end of the day a kind of motivation was achieved with   the staff because of Armin’s intense efforts   and enthusiasm for his job.       

Steve Adcock, Chris Bussenschutt,


BMW Australia,


     

Improve working procedures

.....I know that this might sound a little hard   to someone, but in order to be

better, I think that a motorcycle    manufacturer should have someone like  Armin working with every  dealer at least for   a month or two to improve their working procedures, I

think that every case has its own problems and at least up to today not

everything can be covered in books.

Dean Buck,


Park Lane& Battersea, Great Britain.

     

Technical Support / Aftersales Business Support / Morale Boost

.....In closure I would like to once again thank you for your efforts and look

forward for you spending time with us again in the near future.

Abdulrahman Almutlak,  Tristar Motorcycles, BMW & KTM, 


Kingdom of Saudi Arabia


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Korea


Kuwait


Lebanon


Malaysia


Mexiko


Nigeria


Norway


Oman


Panama


Philippines


Portugal


Qatar


Romania


Sweden


Switzerland


Spain


South Africa


Tanzania


Thailand


Turkey


Uganda


United-Arab- Emirates


USA


Vietnam


Venezuela


Yemen


Assignments and success in....


Australia


Austria


Bahrain


Bulgaria


Canada


Costa Rica


Columbia


Cyprus


Denmark


Ecuador


Egypt


Ethiopia


Eritrea


Finland


Germany


Greece


Great Britain


Guatemala


Indonesia


Italy


Iran


Japan


Jordan


Kenya


Kingdom of Saudi Arabia


ArminKraemer ©2018

Customer perception

Not everything can be covered in books