Armin is an open minded, reliable and powerful person. His cooperative attitude and good cheer were important and appreciated. Improving layout at dealerships as well as the customer orientation with his professional knowledge, Armin creates fast, logical applicable solutions.


After short time we had results because of his pragmatical way solving problems, see things at an different angel of view and work out quick-

win solutions.


Heiner Faust, BMW Motorrad

......There is always a way in your book and it has been refreshing to work with such a happy, enthusiastic, knowledgeable person.

....... an Ambassador for BMW, promoting best practice and process improvements all across the Motorrad dealers of the World..........

...His understanding of our business and his subsequent report was invaluable in keeping our aims   focused, and as reference… I can only say that a lot of companies would benefit from input like this to   streamline their staff and be more efficient.  

I think I can group your support into the following topics; Service Organisation, Technical, Sales & Cross Selling.....

...Honestly I can say that you did a great job on advicing about service organisation.

I can confirmed that the experience  that you have with MC«s will help all  the dealers in the markets and this is very important to achive the highest dealer profitability and the best customer satisfaction. Additionally you are a very good Motorcycle rider!! My best regards and see you soon in Mexico!

....Overall we found the results of Armin’s visit worthwhile, at times it was a little difficult to  get things moving however at the end of the day a kind of motivation was achieved with   the staff because of Armin’s intense efforts   and enthusiasm for his job.       

.....I know that this might sound a little hard   to someone, but in order to be

better, I think that a motorcycle    manufacturer should have someone like  Armin working with every  dealer at least for   a month or two to improve their working procedures, I

think that every case has its own problems and at least up to today not

everything can be covered in books.

Not everything Armin say´s, can be covered

in books..

Technical Support / Aftersales Business Support / Morale Boost

Excellent Cutomer realtion for KSA customers.

.....In closure I would like to once again thank you for your efforts and look

forward for you spending time with us again in the near future.